Terms and Conditions
Terms and ConditionsEffective Date: March 9, 2026
Last Updated: June 9, 2026
Welcome to Averista. These Terms and Conditions (“Terms”) govern your use of our services, website, and communications. By accessing our services or providing your contact information, you agree to these Terms.
1. Acceptance of Terms
By using Averista’s services, scheduling consultations, requesting proposals, placing orders for branded products, or submitting your contact information through our website or forms, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Services Provided
Averista LLC provides branding, marketing, and promotional services including but not limited to: digital marketing (website development, SEO, AEO, GEO, email marketing), print marketing and publications (brochures, newsletters, banners, billboards, catalogs), and branded incentives (promotional products, corporate gifts, rewards and recognition programs, and branded apparel). Detailed scopes of work, deliverables, and timelines for individual projects are governed by separate client agreements. These Terms govern your general use of our website, communications, and service interactions.
3. SMS and Text Messaging Terms
3.1 Consent to Receive Messages
By providing your mobile phone number and checking the applicable consent boxes on our opt-in forms, you agree to receive text messages from Averista. Message types include:
- Transactional Messages: Appointment confirmations, reminders, service updates, and customer support responses
- Marketing Messages: Promotional offers, service announcements, and company updates (only if you opt in)
3.2 Message Frequency
Message frequency varies based on your interaction with our services. You may receive consultation reminders before scheduled meetings, production and shipping messages for current projects, and occasional updates.
3.3 Opt-Out Instructions
You may opt out of SMS messages at any time by:
- Replying STOP to any message from Averista
- Contacting us directly at 800-883-1852 or info@averista.com
- Updating your preferences in your account settings
After opting out, you will receive one final confirmation message, then no further messages unless you re-opt-in.
3.4 Help and Support
Reply HELP to any message for assistance, or contact us at:
- Phone: 800-883-1852
- Email: info@averista.com
3.5 Message and Data Rates
Standard message and data rates may apply based on your mobile carrier’s plan. Averista is not responsible for carrier charges.
3.6 Supported Carriers
Our SMS service works with major US carriers. Contact your carrier with questions about messaging services or charges.
3.7 Privacy and Data Sharing
Your phone number and message data are never sold or shared with third parties for marketing purposes, except as required to deliver SMS services (e.g., our SMS service provider). See our Privacy Policy for details.
4. User Obligations
You agree to:
- Provide accurate, current contact information
- Maintain the security of your account credentials
- Notify us immediately of unauthorized access
- Use our services only for lawful purposes
- Not interfere with or disrupt our services
5. Consultations and Project Scheduling
5.1 Booking
Consultations and project kickoff meetings may be scheduled through our website, phone, email, or SMS. Scheduling a consultation does not constitute a binding service agreement.
5.2 Cancellations
Cancellations or rescheduling of scheduled consultations must be made at least 24 hours in advance for in-person meetings and 2 hours in advance for virtual or phone meetings. Repeated late cancellations may affect scheduling priority.
5.3 Project Timelines
Timelines for marketing deliverables, branded products, and creative work are established in individual client agreements. Averista is not responsible for delays caused by client-side approvals, content submissions, or third-party vendor fulfillment.
6. Payment Terms
6.1 Pricing
Our consultation price for a 45-minute slot is $245. Prices are subject to change with notice.
6.2 Payment Methods
We accept checks, credit cards, debit cards, ACH, Zelle, PayPal, and Venmo.
6.3 Refunds
Refund requests are evaluated on a case-by-case basis. To request a refund, contact us at accounting@averista.com within 30 days of the transaction.
6.4 Deposits
Certain services may require a deposit before work begins. Deposit amounts and terms are specified in individual client agreements.
6.5 Branded Product Orders
Orders for branded promotional products, apparel, and custom items may be subject to minimum order quantities, production timelines, and supplier-specific terms. Cancellation of branded product orders may not be possible once production has begun. Returns of branded or custom items will not be accepted unless a manufacturing defect or fulfillment error is confirmed by Averista.
7. Intellectual Property
7.1 Averista IP
All content on Averista’s website and communications (logos, text, images, trademarks) is owned by Averista or licensed to us. You may not reproduce, distribute, or create derivative works without written permission.
7.2 Client Work Product
Creative work, designs, and deliverables produced for clients are governed by individual client agreements. Unless otherwise specified in a signed agreement, Averista retains ownership of all creative concepts, templates, and source files until full payment is received and ownership transfer is explicitly granted.
7.3 Portfolio Rights
Averista reserves the right to display completed client work in its portfolio, website, and marketing materials unless otherwise restricted by a signed client agreement.
8. Limitation of Liability
To the fullest extent permitted by law, Averista shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount paid for services
9. Indemnification
You agree to indemnify and hold harmless Averista, its employees, and affiliates from claims arising from your use of our services or violation of these Terms.
10. Dispute Resolution
10.1 Governing Law
These Terms are governed by the laws of New Jersey, without regard to conflict of law principles.
10.2 Arbitration
Disputes shall be resolved through binding arbitration in Cumberland County, New Jersey, rather than in court, except where prohibited by law.
10.3 Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class actions.
11. Changes to Terms
Averista reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of revised Terms.
12. Termination
We may suspend or terminate your access to services at our discretion if you violate these Terms or engage in unlawful conduct.
13. Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
14. Contact Information
For questions about these Terms, contact us at:
Averista, LLC
Email: info@averista.com
Website: averista.com
Phone: 800-883-1852
Address: 237 S. Delsea Drive, Suite 309, Vineland, NJ 08360
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Averista regarding use of our services.
By using Averista’s services, you acknowledge that you have read and agree to these Terms and Conditions.
