Terms and Conditions
Effective Date: 03/09/2026
Last Updated: 03/09/2026
Welcome to Averista. These Terms and Conditions (“Terms”) govern your use of our services, website, and communications. By accessing our services or providing your contact information, you agree to these Terms.
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1. Acceptance of Terms
By using Averista’s services, scheduling appointments, or submitting your contact information through our website or forms, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
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2. Services Provided
Averista provides [describe your services – e.g., “professional cleaning services,” “property management,” “consulting services,” etc.]. Services are subject to availability and may be modified at our discretion.
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3. SMS and Text Messaging Terms
3.1 Consent to Receive Messages
By providing your mobile phone number and checking the applicable consent boxes on our opt-in forms, you agree to receive text messages from Averista. Message types include:
– Transactional Messages: Appointment confirmations, reminders, service updates, and customer support responses
– Marketing Messages: Promotional offers, service announcements, and company updates (only if you opt in)
3.2 Message Frequency
Message frequency varies based on your interaction with our services. You may receive appointment reminders before scheduled services and occasional updates.
3.3 Opt-Out Instructions
You may opt out of SMS messages at any time by:
– Replying STOP to any message from Averista
– Contacting us directly at [your phone number] or [your email]
– Updating your preferences in your account settings
After opting out, you will receive one final confirmation message, then no further messages unless you re-opt-in.
3.4 Help and Support
Reply HELP to any message for assistance, or contact us at:
– Phone: 800-883-1852
– Email: info@averista.com
3.5 Message and Data Rates
Standard message and data rates may apply based on your mobile carrier’s plan. Averista is not responsible for carrier charges.
3.6 Supported Carriers
Our SMS service works with major US carriers. Contact your carrier with questions about messaging services or charges.
3.7 Privacy and Data Sharing
Your phone number and message data are never sold or shared with third parties for marketing purposes, except as required to deliver SMS services (e.g., our SMS service provider). See our Privacy Policy for details.
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4. User Obligations
You agree to:
– Provide accurate, current contact information
– Maintain the security of your account credentials
– Notify us immediately of unauthorized access
– Use our services only for lawful purposes
– Not interfere with or disrupt our services
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5. Appointments and Scheduling
5.1 Booking
Appointments may be scheduled through our website, phone, or SMS. Confirmation is required before services are rendered.
5.2 Cancellations
Cancellations must be made at least [24/48] hours in advance. Late cancellations may be subject to fees.
5.3 No-Show Policy
Failure to be present for a scheduled appointment may result in fees or restrictions on future bookings.
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6. Payment Terms
6.1 Pricing
Service prices are listed on our website or provided during booking. Prices are subject to change with notice.
6.2 Payment Methods
We accept credit cards, debit cards, ACH, Zelle, and Venmo.
6.3 Refunds
Refunds are handled on a case-by-case basis according to our refund policy. Contact us to request a refund.
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7. Intellectual Property
All content on Averista’s website and communications (logos, text, images, trademarks) is owned by Averista or licensed to us. You may not reproduce, distribute, or create derivative works without written permission.
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8. Limitation of Liability
To the fullest extent permitted by law, Averista shall not be liable for:
– Indirect, incidental, or consequential damages
– Loss of profits, data, or business opportunities
– Damages exceeding the amount paid for services
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9. Indemnification
You agree to indemnify and hold harmless Averista, its employees, and affiliates from claims arising from your use of our services or violation of these Terms.
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10. Dispute Resolution
10.1 Governing Law
These Terms are governed by the laws of New Jersey, without regard to conflict of law principles.
10.2 Arbitration
Disputes shall be resolved through binding arbitration in Cumberland County, New Jersey, rather than in court, except where prohibited by law.
10.3 Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class actions.
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11. Changes to Terms
Averista reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of revised Terms.
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12. Termination
We may suspend or terminate your access to services at our discretion if you violate these Terms or engage in unlawful conduct.
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13. Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
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14. Contact Information
For questions about these Terms, contact us at:
Averista, LLC
Email: info@averista.com
Website: averista.com
Phone: 800-883-1852
Address: 237 S. Delsea Drive, Suite 309, Vineland, NJ 08360
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15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Averista regarding use of our services.
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By using Averista’s services, you acknowledge that you have read and agree to these Terms and Conditions.
